Frequently Asked Questions

Online Ordering Shipping

Before ordering, make sure to read our online ordering and shipping information:

Can Nexus Ammo Ship to Me?

Most likely! However, due to the nature of our product, some states have additional requirements/regulations – check with your state and local laws.

Due to such regulations, we cannot currently ship online orders to:

APO/FPO Addresses

Hawaii
Alaska
New York
Massachusetts
District of Columbia
California
Chicago, IL

If you reside in one of these locals, please contact us so we can further assist in processing your order.

Shipping

Domestic orders are shipped via FedEX and other local companies such as Royal Connec Shipping Services. Shipping charges are in addition to the listed price unless otherwise noted. Arrangements for a specific carrier or service should be made when the order is initially placed. Please call for specific carriers/service requests or international orders.

Returns

Returns will be evaluated on a case-by-case basis and subject to shipping and restocking fees. Shipping fee will not be refunded on returns.

Online Ordering Forms of Payment

We currently accept Bitcoin, Venmo, Cashapp, Google Pay, Apple Pay, Zelle bank payments and personal checks (orders paid with checks will be held until checks clear the bank).

FAQs Section

Please read our FAQ before sending us a message.

Before heading to our contact page for any inquiry, please take time to go through this frequently asked question. It might safe you the stress of having to wait up to two business days before you get an answer.

Who to contact if i need of help

Contact us directly through our phone numbers or through the online support chat on your bottom right and we let you know how get the particular product you need. You can find all of the information you need when you click on the picture of the product you are interested in.

Requirement to meet in order to make a purchase

We require you are at least 18 years of age before you can purchase a gun. Please make arrangements with us to pick up your new gun.

Who we are

We have been doing this long enough to be competent bringing our market online. More to that we have way house like the one seen on our about us page where we keep and retail our firearms.

What are your return policies

Check out our terms and conditions and privacy policy pages for more information

Do you ship all purchases?

Yes we do contact us after your purchase we will let you know more about our shipping

Check out our terms and conditions and privacy policy pages for more information

What are the delivery charges for orders from the Online Shop?

The shipping fees are applied during checkout.

Take note that this is the fee paid in order to register your package at the freight forwarder or shipping company. FedEx or any other shipping company might require an additional fee(s).

Which payment methods are accepted in the Online Shop?

As said earlier, we currently accept Bitcoin, Venmo, Cashapp, Google Pay, Apple Pay, Zelle bank payments and personal checks (orders paid with checks will be held until checks clear the bank).

We are unable to process credit card payments due to strict restrictions placed by financial institutions.

How long will delivery take?

It strictly depends on the mode you select on checkout.

We offer 3 different modes of shipping.

How secure is shopping in the Online Shop? Is my data protected?

Our web store is secured by an up-to-date and valid SSL certificate, making your data and transactions as secure as possible.

We’ve also got web security professionals who are working endlessly on making the platform more secure.

What exactly happens after ordering?

You just gotta make the necessary payments for your order and relax while it comes to you.

Do I receive an invoice for my order?

All our payments are processed manually and the step-by-step process is followed up by one of our professionals or agents.

You will be sent a tracking number for your package, so that you can get the real-time positioning of your package.